LUDGI
한국어English

Terms of Service

Effective October 8, 2026

1. These terms

These terms are an agreement between you and LUDGI Inc. (주식회사 럿지), a company registered in the Republic of Korea (“LUDGI”, “we”). They apply when you use www.ludgi.ai and its services.

By creating an account or buying anything, you accept these terms and our Privacy Policy. If you do not accept them, do not use LUDGI.

2. Your account

  • You must be at least 14 years old. If you are under the age of majority where you live, use LUDGI only with a parent's or guardian's permission.
  • Give accurate details and keep them up to date. You are responsible for your account and its password. Do not share, lend or sell your account.
  • Tell us at once if you think someone else is using your account.

3. What LUDGI provides

  • Motion graphics studio: you describe a film in writing, add material if you like, and the AI makes it.
  • AI studio: video and image generation with third-party models.
  • Courses and the prompt library. Courses are taught in Korean.

LUDGI uses AI models from other companies (for example Anthropic, Higgsfield, ElevenLabs and Google). When their terms, prices or availability change, the features we offer and the credits they cost may change too. We announce such changes on the site.

LUDGI is an independent product. It is not affiliated with, sponsored by or endorsed by the makers of the AI models it lets you use (for example Kling, Seedance or Hailuo), and their names and trademarks belong to them. We show a model's name only to tell you which model makes your result.

We may pause the service for maintenance or when a provider, network or data centre fails. We may change or end free features at any time. If we end a paid service, we give at least 30 days' notice and refund what is left under our Refund Policy.

4. Credits

  • Credits are prepaid units for generations in the motion graphics studio and the AI studio.
  • Every request shows its price in credits before you confirm it. The credits are held when you confirm and come back automatically if the generation fails or is refused by our content rules.
  • Paid credits stay usable for 1 year from purchase; credits bought before these terms took effect keep the 5 years promised then. We remind you 30 and 7 days before paid credits expire. Bonus and gift credits follow the terms shown when you got them.
  • Gift credits are used first. After them, credits are used in order of expiry; with the same expiry, bonus credits go before paid ones, then the oldest first.
  • Credits have no cash value outside LUDGI. They cannot be exchanged for money, except through a refund under our Refund Policy, and cannot be moved to another account.
  • We may remove credits or benefits obtained by fraud or abuse, such as repeated purchases and refunds.

4a. Membership tiers

  • Your tier follows your experience points (XP). Every payment adds XP: 1 XP per Korean won paid, and 100 XP per US$0.10 for USD payments, for courses, credits and anything else you buy. Check-ins and finished lessons add a little too, up to a monthly limit. A refund removes the XP its payment added.
  • A tier opens that tier's courses at no extra charge and lowers what generations cost in the motion graphics studio and the AI studio: Silver 3%, Gold 5%, Platinum 7%, Master 10%. The benefits of each tier are listed on the site.
  • If a refund lowers your XP below your tier, that tier's courses and discount end with it.
  • We announce changes to tiers or their benefits on the site at least 7 days ahead (30 days if they are less favourable to you). A tier you have reached is not lowered by a change of its threshold.

5. Prices and payment

  • Prices are shown before you pay, exactly as the checkout will charge them. We never show converted or estimated prices.
  • In Korean won (KRW): payments go through Toss Payments on our Korean checkout. Prices include Korean VAT. Cards issued outside Korea may not be accepted.
  • In US dollars (USD): payments go through Creem (Armitage Labs OÜ, creem.io), which sells the credits to you as the merchant of record and handles sales tax or VAT. Taxes are added at checkout, and the charge appears on your statement as “CREEM.IO* STORE”. Creem's own terms apply to that payment, including its right to refund a payment itself.
  • Use only payment methods you are allowed to use.

6. Refunds

Refunds follow our Refund Policy. In short: unused USD credits can be refunded within 14 days of purchase; KRW purchases follow the Korean rules; a course follows the Korean refund rules on its course page; and credits for a failed generation come back automatically.

7. Courses

  • Courses are taught in Korean, with Korean subtitles. You confirm this before you pay.
  • Access, previews and refunds follow the Korean refund rules on each course page.
  • Course videos and materials are for your own learning. Do not record, copy, share or publish them, and do not share your access.

8. Your content and results

  • You keep your rights in what you write and upload (“your content”). You must have the rights or permissions it needs, including for any music, logos and people's images in it.
  • You allow us to use your content only to make your results, check and deliver them, store them, fix problems, answer you and prevent abuse. For this we may send it to the AI providers that do the work (see the Privacy Policy).
  • You may use your results for personal and commercial purposes, subject to the rights of others in your content, the AI providers' terms and the law.
  • AI results can be similar to results made for other people, and the law may not protect them by copyright. We do not promise that a result is unique or that it does not infringe anyone's rights. Check a result before you publish it or use it in business.
  • Results you choose to share (with a share link, or as a public example) can be seen by others, and we may show them inside LUDGI, for example among the examples. If you stop sharing, we take them down promptly. We ask your permission before using any other result to promote LUDGI.
  • We keep results for at least 7 days and may remove them later. Download what you need.

9. Acceptable use

Do not use LUDGI to:

  • make or request sexual, explicit or sexually suggestive content of any kind (nudity, sexual acts, erotic or fetish content), whether it shows real or imaginary people. LUDGI is not an adult or “uncensored” service;
  • make deepfakes: put a real person's face, body or voice into a result, or make a result look like a real person, without that person's permission, or in a way that could deceive anyone about who is shown or what they did;
  • break the law, or make or request sexual content involving minors, impersonation, harassment, hate or incitement to violence;
  • infringe copyright, trademarks, personality rights or privacy;
  • get around our safety measures, our content screening or those of the AI providers (for example by rewording a refused request);
  • send automated bulk requests, reverse engineer, attack or disrupt the service;
  • use someone else's account or payment method, or obtain credits or benefits by fraud.

We screen what you write before anything is generated, through a content safety service (Creem's Moderation API), and refuse requests that break these rules; a refused request uses no credits. Repeated attempts can lead to suspension (section 10). LUDGI offers no tool that replaces a person's face or identity with someone else's.

10. Suspension and closing your account

  • If you break these terms, we may refuse requests, remove results, or suspend or close your account, depending on how serious it is. We tell you why, unless the law or an emergency prevents it. You can object by email.
  • You can close your account at any time by emailing milli@ludgi.ai. Ask for a refund of unused paid credits first: closing an account removes its credits, results and course access. Records the law requires us to keep are kept as the Privacy Policy explains.

11. Changes to these terms

We may update these terms. We announce changes on the site at least 7 days before they apply, and at least 30 days before for changes that are worse for you, which we also email to you. If you do not agree, you can close your account before the change applies.

12. Warranties and liability

  • We work to keep LUDGI running well, but we provide it as it is and as available. We do not promise that results will meet your expectations or suit a particular purpose. If a result does not match your order, we remake it or return its credits under the Refund Policy.
  • We are not responsible for losses caused by events outside our control, such as failures of AI providers, payment companies, networks or data centres. Credits for requests that failed for these reasons come back.
  • As far as the law allows, we are not liable for indirect or consequential losses, lost profits or lost data, and our total liability to you is limited to what you paid us in the 12 months before the claim.
  • Nothing in these terms limits liability for intent or gross negligence, or any liability or consumer right that the law does not allow to be limited.

13. Governing law and disputes

  • Please contact us first: most problems are solved by email.
  • These terms are governed by the laws of the Republic of Korea. This does not take away the protection of mandatory consumer laws of the country where you live.
  • Disputes go to the competent courts of the Republic of Korea, unless the law of your country gives you the right to bring them at home.

14. Language

These English terms apply when you use LUDGI through its English pages. Purchases made in Korean won through the Korean checkout are also governed by the Korean terms; if the two differ for such a purchase, the Korean terms prevail.

15. Contact

LUDGI Inc. (주식회사 럿지) · CEO 노상우 · Business registration no. 307-88-03283
인천광역시 연수구 인천타워대로 323, 에이동 20층 2001~2006호 A-317호(송도동), Republic of Korea · milli@ludgi.ai · Weekdays 10:00–18:00 KST

16. Effective date

These terms apply from October 8, 2026.